All our Centres have an enhanced accreditation status with NACCC.

We accept referrals from members of the public, social workers, family court advisors and solicitors.

 
 

In challenging times, children and family members deserve access to a dependable and safe contact environment, managed by experienced and compassionate social care professionals.

We offer supervised and supported child contact services in our centres and nationally for outreach assessments, child contact and family support visits.

Bury St Edmunds Centre - Virtual Tour

 
 

  • Please submit your Enquiry Form for new child contact enquiries or email our Contact Services Head Office for general enquiry about contact.

    Please always state the centre or area you are hoping for child contact in .

    We will get back in touch with you soon.

    Centre Manager Availability Mondays to Friday 9am to 2pm

  • • Child Contact (supervised and supported) between 8am and 8pm, 7 days a week at the child contact centre and in the Suffolk community

    • Child transport (where requested)

    • Looked After Children respite days (also with a therapeutic element where requested)

    • Culturally competent, identity supporting sessions/workshops for children in care who come from non-British cultural and linguistic backgrounds

  • • All contact workers are trained Family Support Workers (FSWs)

    • All have been safely recruited and have current, Enhanced DBS checks

    • Some FSWs are bilingual and can engage with families with cultural competency, including speaking their native language

  • Address: New Green Centre, Thurston, Bury St Edmunds IP31 3TG

    We are around a 7-minute walk from Thurston train station and parking is available on site.

    There is parking at the venue, but this is limited so allow time and if full you can park in one of the main car parks (pay and display) and walk to the centre.

    In addition contacts may take place at our centre in Woolpit IP30 9QH, however there are no close public transport links to this venue.

  • Our contact centres are open 7 days a week from 8am to 8pm.

  • Centres in Sussex: Hassocks, Haywards Heath, Eastbourne, Hastings

    Centres in East Anglia: Bury. St. Edmunds