We accept referrals from members of the public, social workers, family court advisors and solicitors.
Please note the referral process takes a few weeks before the first session.
All our child contact centres also offer community based contact in the local area.
Our Colchester contact centre is located at 1 Challenge Way, Hythe Hill, Colchester, Essex, CO1 2LY (by appointment only )
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Please submit your Enquiry Form for new child contact enquiries or email our Contact Services Head Office to enquire about contact.
Please always state the centre or area you are hoping for child contact in .
We will get back in touch with you soon.
Centre Manager Availability: Mon-Fri 9am - 5pm -
All services would be subject to the location and availability of our team
• Child Contact (supervised and supported) 7 days a week typically in the local community. A venue can be located if needed in many cases.
• Child transport (where requested) to Local Authority contact sessions
• Looked After Children respite days (also with a therapeutic element where requested)
•Community Based Assessments (including 24/7 when needed)
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• All contact workers are trained Family Support Workers (FSWs)
• All have been safely recruited and have current, Enhanced DBS checks
• Some FSWs are bilingual and can engage with families with cultural competency, including speaking their native language
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Address:
1 Challenge Way, Hythe Hill, Colchester, Essex, CO1 2LY (by appointment only )
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Contact Services can take place Monday to Sunday 9am to 7pm.
Our offices are open 9am to 5pm Monday to Friday
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Centres in Sussex: Hassocks, Haywards Heath, Eastbourne, Hastings
Centres in East Anglia: Bury. St. Edmunds