Family Support Worker

Help change a child’s life!

Become a Family Support Worker with AG Family Support Ltd. We are recruiting in East Anglia!

Contract type: Bank Staff

AG Family Support is a social work founded and managed, family run company with great professional reputation nationally. 

As a member of our team you will be valued, supported, and respected as an employee and a colleague. You will also have access to a range of in-work benefits, including:

Job perks:

·        You would be employed by AGFS, who is a direct employer.

·        Your base will be your home - no need to travel to an office.

·        You will have employment flexibility and decide how much work to take on, and when, including weekends.

·        You will receive excellent rates of pay (plus travel time pay and mileage). Bilingual workers on bilingual cases get £2ph more for every hour they work.

·        You will complete an online, robust induction training, followed by regular training opportunities after you start with us.

·        You would have access to professional development and career progression opportunities

·        As an employee of ours, you will be covered by our Public Liability Insurance.

·        You will have access to regular support and professional supervision.

·        You will receive holiday pay.

·        Your experience working with AGFS can open doors to careers in social work/social care sector and other allied professions.

Summary of role:

·        Performing Family Support Work, Outreach & Child Contact Supervision duties within Public and Private Law arenas. We work very closely with County Councils within East Anglia localities, including Norfolk County Council.

·        Supporting children and their families, both in their homes and in the community.

·        Potentially working 12h shifts (night or day) in family homes on ‘intensive’ family support cases.

·        Regular liaison with families, childcare, and legal professionals.

·        Writing good quality progress case reports.

·        Working closely with line managers and AGFS management team.

·        Supporting social workers with their family assessment processes.

·        Attending relevant post- induction training on safeguarding and any other topical issues.

·        Engaging in regular professional supervision.

·        Producing good quality, fit for purpose work invoices.

·        Working in line with AGFS policies and procedures.

·        Potentially transporting children, where so required.

Essential Skills and Attributes Required:

·        Fluency in written and spoken English.

·        Prior experience in child and family work or professional qualifications within the childcare field or studying for it.

·        Passion for helping families improve their life chances, keeping children safe and supporting changes which can result in best possible outcomes for children and families we work with.

·        A reasonable amount of flexibility with days and hours you can work (we operate at 24/7, 7 days per week)

·        Ability to work well as part of a team and autonomously.

·        Excellent interpersonal, communication and report writing skills.

·        An Enhanced ‘Adult and Child Workforce’ DBS check (less than 2 years old) or willingness to apply for one.

·        We also welcome applicants who speak languages other than English. AGFS is a national leader in culturally competent work.

·        Ideally you should be a car owner and be able to drive (exceptions might be made for applicants who live in Norwich, Great Yarmouth and Kings Lynn).

AG Family Support are looking for flexible, enthusiastic and committed applicants for Family Support Work (FSW) posts across the East Anglia and Norfolk in particular. This is to support vulnerable children and families involved with statutory social work services. All our Family Support Workers are also trained in child contact supervision.

Due to the demand-driven nature of our work, all advertised FSW positions are Zero-Hour Bank roles, with no minimum hours guaranteed. However, the demand for AGFS’ services in East Anglia is significant and far exceeds our capacity, which means that successful applicants are likely to be able to take on as many hours as they wish. FSWs can choose which assignments they might wish to accept and which they might not, hence this a very flexible role to fit around other part time work, family life, early retirement, or studies.  

For those seeking more hours, candidates that can offer great flexibility and regularly cover 12 hr day and sleeping/waking night shifts, may be offered a part time permanent contract, if interested in one, after successful probationary period.